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Librarians' Corner: Measurements - The Counter 5 Usage Stats Playbook for Librarians

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The Counter 5 Usage Stats Playbook for Librarians

[Abstract for MidContinental/Midwest Chapter Medical Library Association (MC/MWC-MLA) Meeting October 2021;

See page 19 of the Conference Program]

Counter 5 Usage Statistics Playbook for Librarians

by Michele Matucheski, MLS, AHIP - Medical Librarian - Ascension Health Care

Purpose: Describes the development of a Counter 5 Quarterly Stats Playbook for Librarians to standardize and simplify the data collection and reporting process.

Setting / Participants / Resources:  

Twenty-two Healthcare Librarians in 20 states reporting selected local library usage statistics.

Brief Description:

Under the guidance of The Ascension Library Measurements Team, Librarians reported selected usage stats in 2020.  For 2021, we needed to upgrade to the Counter 5 (C5)  industry standard. Therefore, the team determined what to track going forward. After immersing ourselves in C5, we mapped C5 equivalents to previous metrics, adding improved C5 metrics. To disseminate our recommendations, we created a Playbook with C5 training resources, definitions, worksheets, administrative links, screenshots and explanations for each resource. The Playbook led librarians step-by-step through the new process, addressing a previously unmet need as a job aid for standardizing the collection of usage stats.  The Measurements Team charted a path through Counter 5, so that individual librarians did not have to struggle on their own.

Results/Outcome:

The Quarterly Stats Playbook resulted in: 

  • More consistent, cleaner data 
  • Faster, more efficient and standardized data collection
  • Happier Librarians who knew how to pull required metrics, how to interpret reports.  

Evaluation Method:

Feedback from Librarians; analysis of data submitted via the new process determined the utility and impact of The Playbook.
 

Why this is important:  

This data is used to show the value and fiscal stewardship of Library Services to executive leadership and stakeholders.

Presentations:

[Abstract for virtual poster at The MidContinental/Midwest Chapter Medical Library Association (MC/MWC-MLA) Meeting October 2021;

See page 19 of the Conference Program]

Poster at Midwest/ MCMLA 2021

__________________________________________________________________________

Counter 5 Usage Statistics Playbook for Librarians: Wisconsin Poster at Midwest-MCMLA 2021 Virtual Conference - on the WHSLA Blog October 2021

 

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Michele Matucheski, MLIS, AHIP
Medical Librarian - Ascension Wisconsin
(920) 223-0340
Email

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Need Assistance? We are happy to help! Please contact Your Librarian :

 

Michele Matucheski, MLIS, AHIP
Medical Librarian
(920) 223-0340
Email

 

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